PingSerp

Support

Need help with PingSerp? We’re happy to assist.

Email us

We usually reply within 1–2 business days.

Common questions

Managing or cancelling a subscription

Subscriptions are handled by Apple. Open your device’s Settings → Apple Account → Subscriptions, select PingSerp, and choose your plan or cancel. Cancelling stops the next renewal; you keep access until the end of the current period. Deleting the app does not cancel a subscription.

Refunds

Purchases are processed by Apple, so refunds are requested through Apple at reportaproblem.apple.com.

Restoring a purchase

If your subscription doesn’t appear on a new device, open Settings in the app and tap Restore purchases, making sure you’re signed in with the same Apple Account.

Deleting your account

You can permanently delete your account and all associated data in the app under Settings → Delete account. See our Privacy Policy for details on what we store and delete.

A ranking looks wrong

Search results vary by location, device, and personalization, and search engines update constantly. Check the location and search settings on your keyword. If something still looks off, email us the keyword and domain and we’ll take a look.

Privacy Policy Terms of Use Support